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Apple will provide DIY repair manuals on the support website, says the parts store will be operated by a third party

Last week, Apple announced a new self-service repair program that will allow customers to access genuine Apple parts, tools and manuals to perform their own repairs on select devices, starting with the iPhone 12 and iPhone 13 and later Macs with M1. fries. Apple has said the program will be available early next year in the United States and will expand to other countries throughout 2022.

In an internal memo obtained by MacRumors, Apple provided some additional details about the program, including that repair manuals will be available on the Apple Support website, confirming where customers can view this information before ordering parts for self-service repair.

Apple’s note also states that its online parts store will be operated by an unspecified third party. While no official reason was provided, it would certainly be logistically easier for Apple to outsource the shipping and receiving of spare parts to and from customers. A similar system is already in place for Apple Authorized Service Providers.

When announcing the program last week, Apple said self-service repairs are intended for “individual technicians with the knowledge and experience to repair electronic devices,” adding that the initial phase of the program is will focus on common repairs, such as replacing the screen of an iPhone. , battery or camera.

Apple’s self-service repair program announcement received praise from supporters of the Right to Repair movement, but there are still question marks. In its note, Apple said more details would be shared as the program’s launch nears.

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